ISBN-10: 0133357511
ISBN-13: 9780133357516

Operations Management presents a broad introduction to the field of operations in a realistic and applicable manner, while offering the largest and most diverse collection of problems on the market. This text presents a state-of-the-art view of the activities of the operations function from a Canadian perspective.

Although many readers of this book are not OM majors, students studying marketing, finance, accounting, and MIS will hopefully find the material both interesting and useful as they develop a fundamental working knowledge of the operations side of the firm.